Who We Are

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  • At Pacote Ltd, we believe every brand has a story worth telling - and the right content can make people stop, connect, and remember it.

    We are a creative content agency specialising in photography, video, design, and digital storytelling for brands, businesses, and individuals who want to communicate with clarity and impact. From concept creation to final delivery, we produce tailored creative packages that bring ideas to life across print, digital, and social platforms.

    “Pacote” means packagein Portuguese - a reflection of how we work. Rather than offering disconnected services, we create cohesive creative solutions designed around each client’s goals, audience, and identity. Whether it’s a one-day content shoot, a campaign rollout, or a full brand refresh, we build the right package for the project.

    • Creative Direction & Concept Development

    • Photography

    • Video Production

    • Graphic Design

    • Copywriting & Editing

    • Project Management

    • Digital Strategy

      With a collaborative and hands-on approach, we work closely with clients to create content that feels authentic, visually striking, and commercially effective. We value strong ideas, clean execution, and storytelling that resonates.

      From startups and independent brands to established businesses, Pacote Ltd helps clients present themselves with confidence and creativity.

    • Tailored creative packages

    • End-to-end project support

    • Flexible, collaborative approach

    • High-quality visual storytelling

    • Creative thinking grounded in strategy

    We don’t believe in generic content. Every project is approached with fresh thinking, attention to detail, and a focus on delivering work that genuinely represents your brand.

    Let’s Create Something Worth Sharing

    Whether you need photography, video, design, or a complete content package, we’d love to hear about your project.

  • Privacy Policy – Pacote Ltd

    Effective date: 4/6/2018

    Pacote Ltd is committed to protecting and respecting your privacy.

    This policy explains how we collect, use, and store personal data in accordance with the UK GDPR.

    1. Who we are

    Pacote Ltd
    Website: www.pacote.co
    Contact: dan@pacote.co


    2. What Data We Collect

    Depending on the service provided, we may collect and process the following information:

    General Business & Client Services

    • Names and contact details

    • Email addresses

    • Phone numbers

    • Business or organisation information

    • Billing and invoicing details

    • Project-related communications and files

    School Photography Services

    • Parent or guardian names

    • Parent or guardian email addresses

    • Children’s names (for identification purposes only)

    • Class or school information

    • Photographs taken during school photography sessions

    • Order and payment information (processed via third-party providers)

    Website Usage

    We may also collect:

    • IP address

    • Browser type and device information

    • Website usage data through cookies and analytics tools

    3. How We Collect Data

    We may collect personal data:

    • Directly from clients and customers

    • Through schools and educational settings we work with

    • Via enquiry forms or contact forms on our website

    • Through email, phone, or social media communication

    • When parents or customers access online galleries

    • When orders are placed through third-party photography platforms

    • Through cookies and website analytics tools

    4. How We Use Your Data

    We use personal data to:

    • Provide creative and photography services

    • Manage projects and client relationships

    • Deliver photography galleries and print orders

    • Process payments and invoices

    • Communicate regarding bookings, projects, and orders

    • Improve our website and services

    • Comply with legal and regulatory obligations

    We do not sell personal data to third parties.

    We will only use photographs for promotional or portfolio purposes where appropriate consent has been obtained.

    5. Lawful Basis for Processing

    Under UK GDPR, we rely on one or more of the following lawful bases:

    • Contractual necessity – to deliver agreed services

    • Legitimate interests – to operate and improve our business services

    • Consent – where required, including certain marketing or promotional image use

    • Legal obligations – where processing is required by law

    6. School Photography & Image Use

    Photographs captured during school sessions are taken for the purpose of:

    • Providing image proofs to parents or guardians

    • Allowing the purchase of prints and digital downloads

    • Fulfilling school photography services

    Schools are responsible for informing us of any pupils who must not be photographed or whose images must not be shared.

    Promotional & Portfolio Use

    Selected images may occasionally be used:

    • On our website

    • On social media

    • In printed or digital promotional materials

    This will only occur where appropriate consent has been obtained.

    Parents or guardians may withdraw consent at any time by contacting us.

    7. Data Sharing

    We may share personal data with trusted third-party providers where necessary to deliver our services, including:

    • Online gallery platforms

    • Print fulfilment laboratories

    • Payment processors

    • Website hosting or IT providers

    Examples may include:

    These providers process data securely and only for authorised business purposes.

    8. Data Retention

    We retain personal data only for as long as reasonably necessary to:

    • Deliver our services

    • Fulfil legal, accounting, or tax obligations

    • Resolve disputes

    • Maintain business records

    School photography galleries are typically available for a limited period before removal.

    Images and project files may be archived securely unless deletion is requested and legally permissible.

    9. Your Rights

    Under UK GDPR, individuals have the right to:

    • Request access to personal data

    • Request correction of inaccurate data

    • Request deletion of personal data

    • Object to processing

    • Restrict processing in certain circumstances

    • Withdraw consent where processing relies on consent

    Requests can be made by contacting: [Insert Email Address]

    You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

    10. Security

    We take appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss, or disclosure.

    We store personal data securely using password-protected systems and reputable cloud or local storage solutions. Online galleries are restricted to authorised access only. We take all reasonable technical and organisational measures to protect data from unauthorised access, misuse, or disclosure.

    In the unlikely event of a data breach, we have procedures in place to identify affected data and, where required by law, notify the appropriate parties and authorities promptly.

    11. Cookies & Website Analytics

    Our website may use cookies and analytics tools to improve user experience and understand website performance.

    Users can manage cookie preferences through their browser settings.


    12. Changes to This Policy

    We may update this Privacy Policy from time to time. The latest version will always be published on our website.

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